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Channels & Calendar

Distinguish Website, API and iCal sources

Read channel labels in bookings and calendars so website reservations, API reservations and iCal external blocks are not mixed.

Hotel Booking presents the channel that created or blocked an inventory record. Use the label before taking an operational action. A normal website booking is owned by Hotel Booking. A Booking.com or Agoda API reservation remains a booking record imported by the existing API module. An iCal event is a read-only external calendar block with limited guest information.

Source labels

Label Meaning Where the source remains authoritative
Website A booking submitted through the public Hotel Booking flow. Hotel Booking booking detail.
Booking.com (API) or Agoda (API) A reservation received through Advanced Integration API. The named OTA and its API reservation.
Booking.com, Airbnb or another iCal label An iCal event materialized as an external block. The source calendar on the OTA.

Open Hotel Booking → Bookings or the Pro Booking Calendar and inspect the source badge and read-only notice. An external block cannot be confirmed, cancelled, paid, refunded or emailed like a customer booking. Perform those actions on the source OTA.

Keep API and iCal sources separate. Do not import the same reservation through both methods, because duplicate channel blocks can make inventory appear more restricted than it is. If a label is missing or contradictory, preserve the record, note the booking code or source ID and report the redacted timeline.

Next: export room availability with iCal.

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